Showing posts with label resident portal. Show all posts
Showing posts with label resident portal. Show all posts

Monday, 5 March 2018

How Resident Portal makes Online Rent Payment Easy

Top-notch landlord and property managers put their tenant needs first. They understand the importance of making online rent payment easy with a resident portal or tenant portal. Taking advantage of an online rent payment system has many benefits including:

·         Convenience: Online rent payments allow residents to pay rent anytime and from anywhere. This prevents residents from having to write checks or send cash in the mail. This also helps protect tenant’s information. Automatic payments create effortless options to pay rent on-time. Having a busy schedule or traveling is not an excuse with the convenience of online payments. With automatic payments, residents don’t have to worry about late fees.

·         Connectivity: Resident portals are a great way for residents and landlords to stay connected. Resident portals can help streamline the communication process between the two parties. Tenants can make maintenance request from the tenant portal or communicate concerns. It is also a great way for property managers to track work orders and maintenance completions.

·         Community: When you are connected to an online rent payment portal and set up automatic payments it helps for fewer mistakes to be made. The synergy of having both parties happy creates a better sense of community. It is also a great platform to collaborate on events, occasions or news.

Using a tenant portal has numerous benefits for tenants. A resident portal or tenant portal make tenants lives easier and simplifies paying rent! If you’re a tenant needing an online payment system that is safe and reliable, tell your property manager about Schedule My Rent. Visit us and learn more about who we are and what we do. Call 844-465-3339 or email support@ScheduleMyRent.com for any questions.

Wednesday, 27 December 2017

Benefits of Tenant Portal for Renters

Access to technology and new gadgets have fuelled tenants need to pay bills online via a tenant portal or resident portal. 

Long gone are the days where tenants write checks or pay in cash. Which is unsafe, unreliable and often a larger hassle. Landlords and property managers are getting the hint and providing resident portal systems to pay rent online.

4 benefits of tenant portal for renters:
  • You can pay rent anytime: Renters are not limited to sending checks in the mail or paying with cash. Renters can set up when they want their payments to be made. Automatic payments is a friendly option. All payments are instant.
  • You can pay rent from anywhere: We understand life is full of surprises. Expected and unexpected ones. The resident portal helps tenants pay rent online from anywhere in the world. Regardless where your life takes you. With a resident portal you can be a busy worker or a frequent traveler and still pay rent on time.
  • Easy to manage payments: With access to a tenant portal, tenants and landlords can check when the payment was made. Late fees are also managed using the resident portal, so no fees are questionable. Both parties are held responsible.
  • Accountability: When you are connected to the online payment system provided by Schedule My Rent, it helps for fewer mistakes to be made. Renters can track when payments were made, due dates and late fees. This prevents any time of misunderstanding between renters and landlords and fosters better relationships.

Using a tenant portal has numerous benefits for renters as well as landlords. If you’re a landlord needing an online payment system that is safe and reliable, try Schedule My Rent. Learn more about who we are and what we do at schedulemyrent.com. Call 844-465-3339 or email support@ScheduleMyRent.com for any questions.

Monday, 4 September 2017

Landlord Software: Michelle’s Story





When Michelle bought her first rental property 2 years ago, she was aware of some of the challenges property owners face. She learned some of the ins and outs quickly, like who to call for the best repairs at the best prices. She improved her property and eventually bought another. But one landlord task was particularly stressful for her – collecting rent.

“Collecting rent became a pain,” Michelle commented. She felt as though she was hassling tenants for rent payments. She wanted an easier way.

Often, Michelle’s tenants would tell her they had sent a check via mail, but Michelle didn’t receive the payment. It seemed like it was the tenant’s word against hers, with neither party winning. “Is the tenant telling the truth about sending in a payment, did the post office lose the envelope, or are they stalling for time?” Michelle wondered. It’s challenging to determine if a check is truly lost, or if the post office delivery really does take longer than she thought.

In some cases, Michelle felt like she would not receive a rent payment unless she went to her tenant’s apartment to meet them and collect payment. This wasted Michelle’s time, with her already full schedule. Isn’t there a better way?

While researching her options, Michelle discovered Schedule My Rent. She was excited to find the online landlord software easy to use, and at a price she was happy with. Schedule My Rent’s tenant portal allowed her tenants to quickly see what is due and easily pay rent online. She realized this is what she was looking for: online rent payments, made easy.

Michelle now recommends Schedule My Rent’s landlord software to her friends who own property. She loves how easy it is to collect rent electronically, and so do her tenants - a win-win. It’s your turn to discover what Michelle has discovered, the perks of collecting rent online. 

As we hear feedback from our landlords, they share what they love about electronic rent payment. The things that float to the top of their list include those shown below.
Top 10 reasons to collect rent online
1.        It’s a time saver. Why drive to the post office to collect checks, then stop at the bank to deposit them? Or even less appealing – drive to your tenant and collect the rent directly.Both options take too much of your valuable time. Online rent collection is so simple, and helps devote more time to growing your property investments.

2.        Stress no more. Just like Michelle above, you can forget about the stress involved in collecting rent. Rent payments show up in your bank account on time, with no work on your end. No more wondering if checks will arrive and following up on late payments. It’s easy and stress-free.

3.        Happy tenants = Happy Landlords. Our tenants love the ease in signing up for electronic payments, and knowing their rent arrives each month with no effort. They enjoy renting from a landlord who makes things easy. We’ve discovered that most landlords are expected to offer electronic payments as a service to their tenants. Schedule My Rent provides a simple way to offer this service.

4.        Security. With electronic payments, your personal information isn’t changing hands as it is with paper checks. Your tenant’s address, name, and account number are confidential, and our bank-level encryption keeps your personal data safe. 

5.        Quick payments. With electronic payments, money moves quickly, from the tenant’s account to the landlord’s account – this makes it easy for both parties to know the status of their accounts. No delay waiting for someone to cash your check, or waiting to receive payment. With Schedule My Rent, we always move money fast and don’t charge for a quicker processing time, like some of our competitors. 

6.        Not just for rent. With Schedule My Rent, we make it easy for landlords to collect payments beyond rent, such as late fees, one time utility payments, etc. 

7.        Who’s paid? Visibility and a record of who’s paid is critical to managing your business. Schedule My Rent has the best property dashboard in the business. It’s easy to see payment detail across all your properties, whether it’s 1 or 100. You have complete visibility at the click of a button.

8.       Record keeping.  Though not exciting, it’s nice to have an electronic record of who has paid, the date they paid, and the amount. No manual entry into a spreadsheet. It’s all online with Schedule My Rent.

9.        Issue resolution. With electronic payments, both tenant and landlord have the same transaction history – there’s no dispute over payment details. We make sure to let you know if a payment fails, and ensure the tenant can try again.

10.  Payment flexibility. With Schedule My Rent, we’re able to split payments between roommates. 

Take advantage of all the benefits of paying online. It’s so easy, you’ll wonder why you didn’t consider it before. Try www.ScheduleMyRent.com today.

Thursday, 17 August 2017

ScheduleMyRent Landlord Software Tenant Portal (Resident Portal)





ScheduleMyRent’s landlord software has an amazing tenant portal that makes it easy for tenants to see what is due, gives multiple options to pay, and has industry-leading security designed in.

Tenants are automatically sent reminders when something needs to be paid, confirmations when payments are authorized, and receipts when payments are made.

Tenant’s might have the following questions:

How much is rent?
Tenant’s see a list of items that are due with a date and description for each item.  In the above example, $750.00 in rent for February is dueon 2/1/2018.  If there are other items, such as utility bills, they would also be listed.

Can I see payments from roommates?
Yes, multiple tenants can split rent anyway they want.  Each tenant can adjust their portion of the rent that they are going to pay.  Tenants can automatically pay their portion or can manually make adjustment to pay more or pay less for a specific month.  In this case, the tenant’s roommate, Sue Smith, has already authorized a $375.00 payment on 2/1/2018.

Can roommates see my bank account information?
No.  Neither roommates nor landlords can see your bank account information.  Your bank account information is kept encrypted and never shared with anyone.  In addition, as soon as you enter your bank account information, your account number is immediately “masked”.  (E.g. XXXXX1234) This protects your account number if someone obtains your login information or if someone is “watching over your shoulder” when you are authorizing a rent payment.Rental property software should always keep your information safe and secure.

How much rent do I owe?
You can see that the total amount due on the lease is currently $375.00.  Either you or a roommate need to authorize payments that add up to this amount.

How do I pay?
If you want to pay this rent, simply select the “Total Amount Due on Lease” option and then click Authorize Payment.  The tenant will automatically receive an email indicating that the payment has been authorized.  On 2/1/2018, $375.00 will automatically be withdrawn from the tenant’s bank account and the tenant will automatically be emailed a receipt for the payment.

What if I want to pay two days later because that is when I get my check from work?  …Or I can only pay a smaller rent amount now?
Instead of selecting the total amount due on lease, select the “Other” option instead.  Tenants can choose any date and any amount that they want to pay.  Note:  If tenants don’t pay the full amount by the due date, they may have late fees or be subject to other penalties, depending upon the landlord.  Landlords have the option to add a “Grace Period” before late fees are automatically added.

What if I want the payment to be made automatically every month?
That’s easy. Tenants can select the AutoPay tab on the tenant portal and enter the amount they want to pay every month.  Up to this amount will be automatically withdrawn from the tenant’s bank account on the due date.  Landlord software makes it easy to pay rent.

What if I change my mind and want to change a payment?
No problem.  Tenants can remove or add additional scheduled payments any time before payments are sent to the bank.  If a tenant wants to delete a payment, they can simply click on the trashcan icon next to the scheduled payment.  Each time a tenant authorizes a manual payment, they receive an email confirmation which includes thedeadline for making changes.

Can I see the lease terms?
Yes, simply click the Lease Details tab on the tenant portal.  You can see the:
·        Lease Start Date
·        Lease End Date
·        Monthly Rent
·        Day of month that rent is due
·        First payment date and amount
·        Late fee amount
·        Return Fee amount

Can I see the history of all payments?
Yes, simply click on the History Tab on the resident portal.  You can see the date, description, and amount of all charges and all payments, including roommates.

Schedule My Rent enables landlords to easily collect rent online by automating rent payments.

Schedule My Rent enables tenants to easily pay rent anytime or anywhere.  Tenants always stay in control and can always see what is due and what rent has been paid.

Try ScheduleMyRent’s Landlord Software today.  There is a 45-day free trial to experience the best Tenant Portal (Resident Portal) in the industry.

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