ScheduleMyRent’s landlord
software has an amazing tenant
portal that makes it easy for tenants to see
what is due, gives multiple options to pay, and has industry-leading security
designed in.
Tenants are automatically sent reminders
when something needs to be paid, confirmations when payments are authorized,
and receipts
when payments are made.
Tenant’s might have the following
questions:
How
much is rent?
Tenant’s see a list of items that are
due with a date and description for each item.
In the above example, $750.00 in rent for February is dueon
2/1/2018. If there are other items, such
as utility bills, they would also be listed.
Can
I see payments from roommates?
Yes, multiple tenants can split rent
anyway they want. Each tenant can adjust
their portion of the rent that they are going to pay. Tenants can automatically pay their portion
or can manually make adjustment to pay more or pay less for a specific
month. In this case, the tenant’s
roommate, Sue Smith, has already authorized a $375.00 payment on 2/1/2018.
Can
roommates see my bank account information?
No.
Neither roommates nor landlords can see your bank account
information. Your bank account
information is kept encrypted and never shared with anyone. In addition, as soon as you enter your bank
account information, your account number is immediately “masked”. (E.g. XXXXX1234)
This protects your account number if someone obtains your login information or
if someone is “watching over your shoulder” when you are authorizing a rent
payment.Rental property software should always keep your information safe and secure.
How
much rent do I owe?
You can see that the total amount due on
the lease is currently $375.00. Either
you or a roommate need to authorize payments that add up to this amount.
How
do I pay?
If you want to pay this rent, simply
select the “Total Amount Due on Lease” option and then click Authorize
Payment. The tenant will automatically
receive an email indicating that the payment has been authorized. On 2/1/2018, $375.00 will automatically be
withdrawn from the tenant’s bank account and the tenant will automatically be
emailed a receipt for the payment.
What
if I want to pay two days later because that is when I get my check from work? …Or I can only pay a smaller rent amount now?
Instead of selecting the total amount
due on lease, select the “Other” option instead. Tenants can choose any date and any amount
that they want to pay. Note: If tenants don’t pay the full amount by the
due date, they may have late fees or be subject to other penalties, depending
upon the landlord. Landlords have the
option to add a “Grace Period” before late fees are automatically added.
What
if I want the payment to be made automatically every month?
That’s easy. Tenants can select the
AutoPay tab on the tenant portal and enter the amount they want to pay every
month. Up to this amount will be
automatically withdrawn from the tenant’s bank account on the due date. Landlord software makes it easy to pay rent.
What
if I change my mind and want to change a payment?
No problem. Tenants can remove or add additional
scheduled payments any time before payments are sent to the bank. If a tenant wants to delete a payment, they
can simply click on the trashcan icon next to the scheduled payment. Each time a tenant authorizes a manual
payment, they receive an email confirmation which includes thedeadline for
making changes.
Can
I see the lease terms?
Yes, simply click the Lease Details tab
on the tenant portal. You can see the:
·
Lease Start Date
·
Lease End Date
·
Monthly Rent
·
Day of month that rent is due
·
First payment date and amount
·
Late fee amount
·
Return Fee amount
Can
I see the history of all payments?
Yes, simply click on the History Tab on
the resident portal. You can see the
date, description, and amount of all charges and all payments, including
roommates.
Schedule My Rent enables landlords to
easily collect rent online by automating rent payments.
Schedule My Rent enables tenants to
easily pay rent anytime or anywhere.
Tenants always stay in control and can always see what is due and what
rent has been paid.
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